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More and more, we become less trustworthy of unfamiliar numbers calling due to the growing spam call issue — and as a result, we miss important updates from callers with good intentions, such as schools, doctors, and job offers.

Preparation Matters

It will exponentially reduce your risk of telephone scams, save precious time wasted answering unwanted calls, and restore your sense of confidence when answering incoming calls. Stopping unwanted calls starts with understanding who is placing them and who is making money off of them.

In addition to the phone calls being illegal, their pitch most likely is a scam. Telemarketing Calls: Marketing calls in which a salesperson from a legally registered business solicits prospective customers to buy products or services. Scam calls are the most dangerous type of spam call and come in many forms, through a real person or robocall.

17 Cold Calling Tips Master Salespeople Use to Warm Up Leads

The most well known is the IRS robocall scam. Make sure to stay on the lookout for the top phone scams of See the list below:. They often target the elderly and poor with fake sweepstakes, scare tactics, and other methods of harassment that can cheat people out of their wealth and reputations. Consumers lose anywhere from a few dollars to their whole life savings each day to phone scams. Worst of all, the problem is showing no signs of slowing down.

The best solution to avoid becoming a victim of a phone scam is to not answer any of these calls, but that can be difficult to do. There are many ways that your phone number can end up in the hands of an unwanted caller, but it is also very likely that your number was simply auto-dialed at random.

Note: this minute training is not about cold calling. In Mastering Client Calls, you'll learn This stuff works. Here's proof.

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Mastering incoming sales calls thephonemaster program / Nigel Allan | National Library of Australia

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Option 1. Get Busy, Get Paid. Both trainings, one price! Learn how to attract bigger clients AND close the deal. Pay with Card. Option 2. Even the most highly experienced, confident sales reps experience their fair share of rejection.

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You can do everything possible to minimize the chance of rejection, including following these tips perfectly, but at the end of the day, cold calling is a numbers game. The best way to deal with this reality is to make peace with rejection. Accept it as part of your job and get comfortable with the feeling.

Another way to help you face your fears and overcome reluctance is to develop a simple pre-call ritual. Just a few simple steps you can take to help relax and get in the zone before dialing. Some sales reps prefer to focus their energy inwards, perhaps chugging a coffee or glass of water and taking a moment to stretch, meditate, or rock out to their favorite song. What time do they get to work in the morning or arrive back from lunch? What time of day are they most likely to be available to chat and receptive to your call?

Additionally, what time of day are you able to dedicate an hour or two to cold calling without too many interruptions?

Mastering Incoming Sales Calls Nigel Allan NEW Free Shipping

For example, if your target recently announced a company expansion, merger, acquisition, or new executive hire, they might be especially receptive to your call. Use Google Alerts to keep up on industry news and look for signs that your target might be open to listening to your sales pitch. Everything from the way you introduce yourself to how you address your prospect influences how likely you are to make a sale. Salespeople can win over more cold leads with collaborative and cooperative language — rather than directive statements.

For example, look at how these questions are so similar yet have a much different impact on the listener:. If you can mention a common connection or name drop a similar customer you helped, take advantage of the opportunity to do so. A phone call should always be a conversation. Create a list of relevant questions ahead of time that will take the call from a one-sided lecture to a two-way dialogue.

Ask who, what, where, why, and how.

Actual Live Sales Call Sales Training

Try to learn about your prospect so you can present your solution as the ultimate answer to their specific problems. The way you speak matters just as much, if not more, as what you say. Rather than sounding bored, agitated, desperate, or uncomfortable to be calling up a stranger, actively adopt a warm, direct tone.

Try to assert your confidence and professionalism.